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Mentions légales
This website and online store operate under the name:
fostanix.shop
Customer and legal correspondence may be sent by email to:
This Legal Notice applies to access to and use of fostanix.shop.
1. Website Purpose
fostanix.shop operates as an online retail website through which customers may browse products, obtain product information, submit orders, make payments through available payment services, and communicate with customer support.
Use of this website is also governed by the Terms of Service, Privacy Policy, Return and Refund Policy, and Shipping Policy displayed on the store.
2. Publication and Website Operation
The website is commercially operated under the name fostanix.shop.
The primary electronic contact address is:
Customers may use this email address for customer-service enquiries, legal correspondence, privacy requests, withdrawal notices, returns, refunds, shipping enquiries, and other communications relating to purchases through fostanix.shop.
3. Hosting and E-Commerce Technology
The online store uses Shopify technology.
Shopify provides e-commerce infrastructure and related services used to operate online storefronts, shopping carts, checkout functionality, and merchant services.
Shopify identifies Shopify International Limited, an Irish company registered under number 560279, as the Shopify contracting entity for relevant European services, with registered offices at 2nd Floor Victoria Buildings, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland.
Because specific hosting infrastructure can involve Shopify affiliates, cloud providers, subprocessors, and infrastructure that changes over time, this statement should not be interpreted as inventing a separate physical hosting provider where Shopify has not identified one for the individual store.
4. Intellectual Property
Unless otherwise indicated, website content and materials are protected by applicable intellectual-property law.
This may include trademarks, trade names, website layout, text, photographs, graphics, logos, icons, product presentations, designs, and other original material.
Third-party trademarks, product images, or materials remain the property of their respective rights holders where applicable.
No content may be reproduced, distributed, commercially exploited, modified, republished, or used in an unlawful manner without appropriate authorisation.
5. Website Access
We endeavour to keep fostanix.shop reasonably accessible and operational.
However, access may occasionally be interrupted for technical maintenance, security updates, service-provider interruptions, upgrades, force majeure events, or circumstances outside our reasonable control.
We do not guarantee that the website will operate without interruption at all times.
Such statements do not limit obligations owed to customers regarding existing purchase contracts.
6. Information Accuracy
Reasonable efforts are made to ensure that information displayed on fostanix.shop is accurate and updated.
Nevertheless, minor errors, technical problems, or temporary inaccuracies may occur.
Where incorrect information materially affects an existing consumer contract, the matter will be handled consistently with applicable consumer law.
7. External Services
The website may depend on external service providers such as Shopify, payment providers, shipping providers, analytics services, or other technology providers.
References to third-party services do not imply ownership or control of those businesses.
Their own services may be governed by separate legal and privacy terms.
8. Personal Data
Personal information collected through fostanix.shop is processed in accordance with our Privacy Policy and applicable data-protection legislation.
Where GDPR rights apply, customers may have rights including access, rectification, erasure, restriction, portability, and objection, subject to applicable conditions and exceptions.
Privacy enquiries may be submitted to:
9. Cookies
fostanix.shop may use cookies and similar technologies for website operation, checkout, security, shopping-cart functions, preferences, analytics, and other permitted purposes.
Where legally required, non-essential cookies will be subject to an appropriate consent mechanism.
CNIL states that certain cookies and trackers require prior user consent, while some strictly necessary technologies may be exempt.
10. Consumer Rights
Nothing in this Legal Notice, or elsewhere on fostanix.shop, is intended to exclude rights that French or European consumer law makes mandatory.
Consumers making qualifying distance purchases generally have a minimum 14-day withdrawal period, subject to applicable statutory exceptions.
Qualifying products may also be protected by the French legal guarantee of conformity.
Further information is provided in our Return and Refund Policy and Terms of Service.
11. Consumer Complaints
Customers should first contact fostanix.shop regarding any complaint:
Please include your order number and a clear explanation of the problem where the complaint concerns an order.
We will make reasonable efforts to review and resolve customer complaints.
12. Consumer Mediation
French rules generally require a professional selling to consumers to identify the competent consumer mediator and display the mediator's name, address, and website details.
No mediator details have been inserted here because you did not provide the mediator contracted by fostanix.shop, and falsely naming a mediator would be misleading.
Before publishing this Legal Notice as a fully compliant French legal notice, fostanix.shop should have a competent consumer mediator appointed and add its legally required details.
13. Governing Law
Where applicable to sales directed to consumers in France, this website and relevant consumer transactions are governed by applicable French law together with directly applicable European Union law.
Nothing in this provision removes mandatory protections available to consumers.
14. Mandatory French Business Identification Information
French government guidance currently states that a professional e-commerce website must make identifying legal information easily accessible. For a company, this generally includes the company's legal name, legal form, registered-office address, share capital where applicable, RCS or SIREN registration number, email address, telephone number, VAT identification number, and website host details.
The only business-identification information supplied for this request is:
Business/store name: fostanix.shop
Email: info@fostanix.shop
No registered-office address, legal form, share capital, RCS/SIREN number, VAT number, telephone number, or contracted consumer mediator was supplied. These details have therefore not been fabricated.
As a result, this sixth document is suitable as the legal-notice text based on the information you supplied, but it should not be represented as a complete French “mentions légales” page until the missing statutory business information is added. Shopify itself advises merchants selling in France to create their own applicable legal information and obtain local legal assistance where necessary.
15. Contact
For customer service and legal enquiries:
fostanix.shop
Email: info@fostanix.shop
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